Shipping policy
Shipping Policy
Thank you for shopping with TunePocket.site. We are pleased to offer simple and reliable shipping for customers around the world.
Free Worldwide Shipping
TunePocket offers free shipping to every location worldwide. There is no minimum order requirement to qualify for free shipping.
Estimated Delivery Time
Estimated delivery time is 7–10 days after your order has been processed and shipped.
Please note that delivery times are estimates only. Actual delivery may vary depending on destination, local carrier service, customs clearance, holidays, weather conditions, or other external factors.
Order Processing
After your order is placed, we begin processing it as quickly as possible. Once your order is confirmed and shipped, you may receive shipping or tracking information if available.
Please make sure your shipping address is correct before completing checkout. TunePocket is not responsible for delivery delays caused by incorrect or incomplete addresses.
International Shipping
We ship worldwide. International orders may be subject to customs inspections or local import regulations depending on the destination country.
Customers are responsible for ensuring that the products they order are allowed in their country or region.
Delayed Orders
If your order has not arrived within the expected delivery window, please contact us at support@tunepocket.site. Our support team will help review your order status and assist with the next steps.
Lost or Incorrect Delivery
If your package appears to be lost or delivered to the wrong address, please contact us as soon as possible. We will work with you to review the issue and provide support.
Damaged Packages
If your package arrives damaged, please take photos of the packaging and product, then contact us at support@tunepocket.site. We will review the issue and provide a suitable solution.
Contact
For shipping questions, please contact:
Email: support@tunepocket.site
Phone: (416) 834-1717
Address: 56 MacRae Dr, Charlottetown, PE C1C 0S3, Canada